A Fresh Start is a deposit reset: the day a copy trader's account cycle is zeroed and a new one begins — usually after the deposit was wiped out, sometimes because the trader closed everything and restarted deliberately.
It matters because the headline numbers survive it. ROI is measured over a window that starts after the reset, and the loss that caused it sits outside the measurement. A profile can show a healthy 30-day ROI a week after the account went to zero.
What we do about it: we archive each trader's daily equity curve ourselves, every day. A reset leaves an unmistakable mark in that archive — the per-cycle accumulators that drift a little every trading day suddenly land on exactly zero overnight. When that happens after a cycle with real money in it, we record the date, show it on the trader's profile, and cap the Life Score (one reset caps it at 3.5, two or more at 1.5).
One honest limitation: we can only count resets that happen while we are watching. The exchange publishes a rolling 30-day window, so resets from before we started archiving a trader are not visible to anyone — including us. Every trader's counter starts at zero and grows only from real observations.
More on the metric: How to read Life Score.